In addition to these features, Vested Networks also provides the ability to set up a customized auto-attendant with many different call routing options (also controlled through the portal). If you would like to record an auto attendant and specialize it yourself, we provide all the training and tools necessary. However, if you do not want to have to mess with the settings in the portal you can tell us what you would like for your auto attendant and we will record and customize the message for you. If at any point you need to adjust this message for any reason you can call into our support line and we will submit a ticket to get that adjusted for your business. With our flexible business structure, Vested Networks is able to add or take away any phones or features at any time.
Although we are based out of the Dallas area and specialize in Dallas businesses, we service different businesses all over the country. Our technicians will fly or drive wherever they are needed in order to get new customers installed and trained. However, if you have an IT consultant that is familiar with VoIP or if you yourself have sufficient experience with VoIP then we will simply program and ship the phones to you. If you need any assistance during the install process, you can easily call in and our technicians will walk you through the installation process. Vested Networks provides ongoing support and training for all of our customers. That being said, if there is something wrong with our system or our hardware, we will replace or repair whatever is needed free of charge. We promise you the best service and the best technology therefore, if something is not working correctly on our end we will do absolutely everything in our power to fix it so that all you need to worry about is running your business! Business owners have enough to worry about, let us worry about making your phone system work for you.